SPECIAL NEWS ANNOUNCEMENT UPDATE REGARDING CORONAVIRUS (COVID-19)

As concerns over coronavirus continues to increase in our county. We are following the moratorium on service disconnections and late fees for nonpayment. Per Executive Order N-28-20 issued by the Governor of the State of California. We will suspend the disconnections and late fees for non-payment through 31st May 2020 in response to COVID-19. However, we strongly suggest that you continue to pay your bill/assessment by the 25th day of each month.

A very important thing that we can all do is PRAY to GOD to HEAL our LAND.

Please follow the notices that have been given from the Centers for Disease Control (CDC), regarding washing your hands often and not touching your face, eyes etc. Working together we can make a positive difference in the outcome of this COVID-19 pandemic.

Special Emergency News Release

To You Consumers of the Palo Alto Park Mutual Water Company Regarding Coronavirus Pandemic

Our number 1 Priority is delivering to your home “Safe Potable Drinking Water” to the PAPMWC community service areas in the cities of East Palo Alto and Menlo Park.

Due to the coronavirus (also known as COVID-19) pandemic:

On the 13th day of March 2020, the Board of directors of the PAPMWC acknowledged that we are very concerned and feel that you too are concerned about COVID-19. We are concerned about the wide spread of community transmission of the COVID-19 and your health and safety. Therefore, we have unanimously taken the following actions:

Effective immediately, no public walk-ins will be allowed to enter into the office, for general information please call (650)322-6903. To make your water assessment (bill) payment please drop your payment in the drop box located outside in front of the main office or by mail, with check or money order. Please do NOT –put cash in the drop box. If you are faced with an emergency with your water, please call (650)322-6903 and we will respond promptly. Any routine matters we ask that you please wait until this COVID-19 pandemic is over.

A very important thing that we can all do is PRAY to GOD to HEAL our LAND.

We are very concerned about our community and each one of you and want everyone to be safe and healthy. Please follow the notices that have been given from the Centers for Disease Control(CDC) , regarding washing your hands often and not touching your face, eyes etc. Working together we can make a positive difference in the outcome of this COVID-19 pandemic.


Thank you for your understanding and cooperation for the health and safety of us all.

The Board of Directors of the Palo Alto Park Mutual Water Park